Update: Shipping Progress (AMPSOS and All Add-ons)
8 months ago
– Tue, Dec 16, 2025 at 07:14:11 AM
Dear Backers,
Thank you for your continued patience. We sincerely apologize that delivery is taking longer than expected. Below is a consolidated update on the current status of production, fulfillment, and shipping.
Production & Fulfillment Status
AMPSOS unit itself
For orders in the United States that include only the AMPSOS unit itself (without any add-ons), fulfillment has largely been completed, meaning these orders have already entered or completed the delivery process.
Solar panels
All solar panels were completed about 10 days ago (roughly 2 weeks ago) and have already entered the second shipping batch, which is currently in transit.
Charging adapters
Charging adapters were completed this week, which affected the timing of some second-batch shipments that include these components.
Shipping Status by Region:
United States
Orders from the first batch that were ready have largely completed fulfillment.
Second batch shipments are now moving and being dispatched progressively.
Europe
Tracking numbers for the first European batch have been generated
This shipment was subject to an export customs inspection
Current status: in transit, with ongoing follow-up on flights and clearance
UK, Australia, New Zealand, India, & other regions
We are making every effort to ship these orders within this week
Shipping to multiple countries requires separate customs and logistics handling, which adds complexity to execution
International Tracking (For Reference Only)
Below are the actual international tracking numbers for the current shipments.
They are shared for your review. Checking them is entirely optional and mainly reflects the international leg of transportation.
So that you know, these are bulk international shipments. Once the cargo reaches the destination country, packages will be handed over for local distribution, and individual tracking updates may appear later or only close to delivery.
Europe (first batch):
1ZB57B606838588795
1ZB57B606803264995
United States (second batch):
1Z88F19Y0361082871
1Z88F19Y0342150396
About Tracking Updates
Receiving a local tracking number usually means the package has already entered the final stages of delivery.
In some regions, tracking may show only limited updates or changes near delivery due to carrier system differences.
Important Reminder: BackerKit Survey Required
Some pledges have been fully paid, but the BackerKit survey has not yet been completed.
Without a study completed, we are unable to confirm shipping details and therefore cannot dispatch the order.
Please complete your survey as soon as possible so we can proceed with fulfillment.
Additional Notes & Commitments
☀️ Solar Deck Lights (First 80 Backers)
The solar deck lights promised to the first 80 backers have not been forgotten.
They will be shipped separately in a later batch, and we will fully cover all shipping and customs costs.
🎉 Nomad Giveaway (10 Winners)
The 10 Nomad giveaway units will be shipped as promised.
Final samples are still in production, which will result in a delay, but all prizes will be delivered, with no additional fees charged to backers.
A Note to Backers
We truly appreciate your patience and understanding.
We remain fully committed to delivering everything promised, even when this requires additional time and cost on our side.
If your order has been waiting for an extended period, please don't hesitate to message us. We will respond and help you as soon as possible.
Thank you again for your continued support.
— AMPSOS Team
📦 Shipping & Survey Update for Installment Plan Backers💚⚡
9 months ago
– Fri, Nov 28, 2025 at 05:47:47 AM
Dear AMPSOS Family, 💚⚡
We noticed that some of our backers who selected the Kickstarter Installment Payment Plan have not yet received the BackerKit survey. We want to clarify how the system works and provide solutions to help you receive your rewards as soon as possible.
🔍 Why you haven’t received the survey
Kickstarter and BackerKit are fully integrated.
Kickstarter requires that the entire pledge amount must be fully charged and confirmed before:
✔ BackerKit survey can be sent
✔ Shipping fee can be collected
✔ Address can be confirmed
✔ Shipping can be scheduled
Until the final installment is successfully charged, the survey remains locked.
This is Kickstarter’s system rule and cannot be manually overridden — thank you for your understanding. 🙏
🔄 Most installment payments are nearly complete
For most installment-plan backers, two installments have already been successfully charged, and only the final installment remains pending.
If you would like to unlock your survey earlier and receive your shipment sooner, you may contact Kickstarter Support and request the following:
“Convert my installment payment into a one-time full payment for the remaining balance.”
Kickstarter will only charge the remaining unpaid amount —
it will not double-charge or repeat the installments you’ve already paid. ✔
Once the remaining balance is completed, the survey will be automatically released, and your shipment will move forward to the next batch. 🚀
Kickstarter may require 3–5 business days to process the payment method change.
📦 About shipping cost
We are working hard to keep shipping affordable.
For example, within the U.S., shipping for one AMPSOS Hubank is approximately:
📌 around $7 USD per unit
(actual cost depends slightly on package weight)
💚 Thank you for supporting our very first crowdfunding campaign
This is our first Kickstarter campaign, and we are still learning the platform’s mechanics.
We truly appreciate your patience and incredible trust throughout this journey.
If you have any questions or need assistance at any time, please reach out to us at:
📩 [email protected]
📩 [email protected]
We are always here for you! 🙌
Thank you again for being part of the AMPSOS Family.
We can’t wait to get AMPSOS into your hands soon! ⚡🌍
Warm regards,
Your AMPSOS Team
📦 Shipping Progress & Tracking Numbers for First Batch
9 months ago
– Fri, Nov 28, 2025 at 01:57:33 AM
Hi Dear Backers! 👋
We’d like to share a quick update on fulfillment progress.
Over the past few days, we have locked a first group of backers whose surveys are fully completed and ready to ship, and we have already created their shipping labels and tracking numbers.
📌 Where to find your tracking number
If you are in this first batch, your tracking number has been sent to you:
Via Kickstarter Messages, and
Via BackerKit Messages
Please check both inboxes for a message containing a long 22-digit tracking number.
These packages are scheduled to ship right after Thanksgiving, so tracking may start updating shortly thereafter. 🚚✨
If you don’t see a tracking number yet, it simply means your order is scheduled for an upcoming batch.
👉 No worries — shipments will continue in close succession, without long gaps between batches.
💰 Shipping Credit Reminder
As promised during the campaign, we have applied a $3 shipping credit per AMPSOS unit for eligible backers:
1 × AMPSOS → $3 off shipping
2 × AMPSOS → $6 off shipping, etc.
Because a few pledges were later cancelled, the final campaign total is slightly below the last unlocked milestone. However, in order to treat everyone fairly, we are still honoring this shipping credit for all qualifying backers.
Note: This credit applies to AMPSOS units pledged during the Kickstarter campaign.
Add-ons purchased later in BackerKit are not discounted by this $3 credit.
⏰ If Your Survey or Payment Is Not Complete
There are still some backers whose:
BackerKit survey is not fully completed, or
Shipping payment could not be processed (card error / decline).
If this is you, please complete your survey and update your payment method as soon as possible, so that we can include you in the next shipping wave. Otherwise, your shipment may be delayed compared to other backers.
💬 If You Need Help
If you have any questions about:
your address
your survey
shipping / tracking
or issues after you receive your AMPSOS
please contact us at both of the following emails (this helps our whole team see your message quickly):
📩 [email protected]
📩 [email protected]
We’ll do our best to respond as fast as we can. 💚
🙏 Thank You
Thank you again for your amazing support and patience.
We’re excited that fulfillment is now moving forward step by step, and we’re working hard to get AMPSOS into your hands as smoothly and quickly as possible.
More updates will follow as the next batches are locked and shipped.
Warm regards,
Team AMPSOS
📣 AMPSOS BackerKit Survey Is Now Live — Please Check Your Inbox
9 months ago
– Sat, Nov 22, 2025 at 02:22:50 AM
Dear AMPSOS Backers,
We’re excited to share that the BackerKit survey has now been sent to all backers.
Some supporters have mentioned earlier that they did not receive the survey — this was completely normal, because BackerKit requires every project to run a Smoke Test first, where the system automatically and randomly selects a small group of backers (we had 27) to receive the survey for testing.
Only after confirming that everything worked correctly was BackerKit able to send the survey to everyone.
Now the full rollout is complete — all backers should have received their surveys.
If you didn’t see it, please check your spam folder or log in directly with your Kickstarter email via BackerKit.
🔗 https://backerkit.com
🛒 Backer-Only Add-On Pricing
We’ve opened the add-on section on BackerKit with exclusive, backer-only pricing — a sincere thank-you for your support.
This special pricing is only available to KS backers and is not offered publicly anywhere else.
Backers who didn’t have the chance to purchase add-ons during KS can now get them at a preferred backer rate.
Backers who previously purchased certain accessories during KS will see even lower returning-supporter prices when adding the same accessory again.
All of these are internal thank-you prices, far below our future retail pricing.
💳 Credits & Refunds
During the KS campaign, we promised to provide a band-to-band refund credit based on final shipping and cost outcomes.
We are still finalizing these calculations, but please rest assured — all credits will be issued directly to your BackerKit account, and you do not need to worry.
If possible, please go ahead and complete your survey and pay the shipping first, as this helps us lock orders and keep everything on schedule.
Once your credit amount is finalized, we will issue it as a refund back to your original payment method.
Thank you for your patience — the credits are coming.
📩 What to Do Now
Open the BackerKit survey
Confirm your shipping details
Add any optional accessories you want
Complete shipping payment (if applicable)
If you have any questions or do not see your survey, we’re here to help anytime.
Thank you again for being part of AMPSOS — your support means the world to us. 💚
We’re moving steadily toward fulfillment, and we can’t wait to deliver your AMPSOS units.
— Team AMPSOS
🎉 Special Appreciation to Our Top 10 Contributors
9 months ago
– Thu, Nov 20, 2025 at 07:14:28 AM
Dear backers,
Over the past weeks, many of you have shared thoughtful, passionate, and incredibly valuable ideas for shaping the future of AMPSOS products. Your feedback—big or small—helps us build better devices, stronger ecosystems, and a brand that truly belongs to this community.
Today, we are excited to announce 10 backers whose contributions stood out for their depth, creativity, and real engineering or user-experience value.
To thank them, each will receive a free unit of our upcoming AMPSOS Nomad prototype (final product name to be confirmed soon).
⭐ Selected Top 10 Backers & Why They Were Chosen
Paul Walker
→ Proposed “VoltVenture 300” and a scalable naming logic, plus professional-grade color and product-line expansion ideas.
Maurice Fillmark
→ Provided highly professional suggestions on strengthening IP54 / IPX5, directly influencing our durability roadmap.
Boris Aparicio Jr.
→ Highlighted outdoor risk scenarios and proposed temperature warnings & LED emergency signaling—strong safety insights.
Nichole Franklin
→ Submitted a complete ecosystem concept combining foldable solar + retractable USB-C, perfectly matching our Solar Pad vision.
Cory Morel
→ Raised real-world concerns: heat management, impact protection, silicone bumpers, outdoor usage—very engineering-oriented.
Erika Coppen
→ Shared comprehensive suggestions on straps, anti-slip design, airflow, color psychology, and female-oriented experience.
Marius Vermaak
→ Emphasized waterproofing, splashproofing, and outdoor ruggedness, pointing toward future AMPSOS reliability upgrades.
James Tierney
→ Suggested “AMPSOS Rover,” a name tightly aligned with our positioning and brand narrative.
Antonio Lombardi
→ Offered industrial-grade color directions (deep greens, brushed metals) and a sophisticated product-identity angle.
Karl Davis
→ Shared the idea of a digital/pixel LED avatar (“AMPY”), with strong potential for future brand recognition.
💝 Rewards
🎁 For These 10 Backers
Each of the above contributors will receive:
→ A free AMPSOS Nomad prototype test unit
(Final product name to be confirmed; we will update soon.)
Their insights truly moved the project forward and deserve special appreciation.
💎 For All Other Backers Who Left Comments
If you left any comment—feedback, suggestion, idea, or encouragement—you will receive:
→ An exclusive “Backer-Only Half-Price Early-Bird Offer”
for our next AMPSOS product launch (including Nomad or any future AMPSOS devices).
This community helped make this project possible, and we want to honor that support.
🙏 Thank You, AMPSOS Family
Your passion pushes us to innovate.
Your insights make AMPSOS stronger.
And your support means the world to our team.
We are building the next generation of power tools with you, not just for you.
More updates coming soon — including the final name reveal!
With gratitude,
The AMPSOS Team
